Application time closed
The wheels of American business is seeking a Help Desk Tech as a part of the Information Technology department team.
Date Open: December 1,2015
Close: December 31, 2015
Location: Little Rock, AR, US
Job Id: ITHD
Full/Part Time: Full-Time
Shift: M-F 0800-1700
Nearest Major Market: Little Rock, AR, US
- Work within the help desk software to assign tickets to proper personnel.
- Complete and close tickets involving password resets, system lock messages.
- Create badges for new employees or create replacement badges.
- Track inventory for printer toner replacement.
- Ensure proper inventory levels are kept for disposable items like keyboards, mice, monitors etc.
- High level of organization.
- Ability to work within a help desk solution.
- Willingness to contribute to the team effort by recommending improved processes.
- Ability to work well with others within the department and company.
- Initiative to contribute to department goals by accomplishing assigned tasks and documenting utilized procedures as needed.
- High school education.
- 1-3 years of experience in a professional work environment.